1. Please present your passport, national identity card, etc., to complete the check-in procedure.
Check in at the waiting area.

2. The cruise ship is equipped with safes in all guest rooms.
Please use this space to store your valuables. The cruise ship is not responsible for any issues.
responsible for any losses that may occur.

3. The cruise ship is only liable for property or money deposited at the counter.
Receptionist.

4. Do not bring firearms, explosives, toxic substances, narcotics, pets, or food with strong odors into the room. Cooking and laundry are prohibited.
Gambling in the lounge.

5. Do not change or move furniture within the room or from one room to another.
Other. In case property or items in the room are lost or damaged due to your negligence.
The customer will have to compensate 100% of the value.

6. Please do not change rooms or bring additional people into the room without prior notice.
Register in advance.

7. If you have relatives visiting, please contact the Reception desk for arrangements.
reception area.

8. When leaving the room, please remove the key card from the socket and return it.
at the reception desk. The lights in the room will automatically switch off when the door is closed.

9. If you detect a fire, please immediately seek fire extinguishing measures.
Inform the nearest person and calmly follow the preventative measures.
Fire and explosion.

10. Check-out time is 9:00 – 9:30; any later check-out will incur an additional charge.
The corresponding fee applies. If necessary, please contact the Reception.

11. Before leaving the cruise ship, please settle all outstanding payments.
Return the bill and the room key to the reception desk.

1. ACCEPT THE TERMS AND CONDITIONS

By confirming your booking and completing the required deposit payment, you acknowledge that you have read, understood, and agree to all of these Terms & Conditions. If you receive booking confirmation but do not provide written feedback within a reasonable timeframe (no more than 48 hours), your booking will be deemed accepted and confirmed.

If you make a booking on behalf of someone else or use third-party credit card information to make a payment, you warrant and guarantee that you have the full legal authority to do so and are bound by these Terms & Conditions. Department

Grand Pioneers Cruise bookings may be contacted to request signature confirmation and provide required information for the Credit Card Authorization Form.
The terms “Customer,” “Guest,” or “Passenger” are understood to refer to the person making the booking and all individuals associated with the same booking.

Grand Pioneers Cruise reserves the right to modify these Terms & Conditions from time to time by publishing an updated version on its official website. Only the version posted at the time of departure will be valid. Changes will not affect essential terms such as payment or termination. Any adjustments will be notified.
Previously, unless there was a written response rejecting the offer, it will be considered accepted.

2. SERVICE PRICES

All prices are listed in Vietnamese Dong (VND) and may change according to the exchange rate at the time. Cruise prices are usually applied per cabin, not per person, unless otherwise specified in promotional programs with specific conditions.

The pricing is flexible and has